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Identify and connect with existing community leaders that serve as representatives of their community’s needs. Formal or informal community leaders could include:

  1. Faith leaders
  2. Schools officials
  3. Leaders of community organizations
  4. Cultural group leaders

Conduct targeted outreach to community leaders when there are opportunities for public input in current decision-making processes.

Create opportunities early in decision-making processes for community leaders to help shape the vision and plan for infrastructure and adaptation projects that affect their community.

Include representatives of socially vulnerable populations in regular comprehensive reviews of critical infrastructure, such as wastewater and stormwater infrastructure, even in the absence of resident complaints.